Privacy Policy

1. Introduction

This Privacy Policy (the "Policy") is issued by BancXo Proprietary Limited ("BancXo"), 
 This Policy governs the handling of personal information by BancXo in adherence to the highest standards of privacy and data protection.

2. Scope

References to "we", "us", or "our" within this document denote BancXo Proprietary Limited.

3. Applicability

This Policy extends to all individuals ("you" or "your") who visit our website, or engage with our products or services, encapsulating both clients and prospective clients.

4. Purpose

Herein, we articulate our stringent practices and principles regarding the collection, usage, and safeguarding of your personal information, with the objective of not only complying with but exceeding the mandates of the Protection of Personal Information Act No. 4 of 2013

5. Commitment

BancXo is resolutely committed to protecting your privacy and confidentiality. Acknowledging the legitimate apprehensions about personal data usage and disclosure, we maintain privacy standards in strict conformity with South African legislation.
Should you believe our Policy falls short of your expectations, or if we fail to adhere to our stated Policy, you are encouraged to contact our designated Information Officer and Deputy Information Officers via privacy@bancxo.com.

6. Privacy Assurance

We solemnly pledge not to disclose, sell, or otherwise share your personally identifiable information with third parties, except as explicitly stated in this Policy or as required by law.

7. Consent

By accessing, using, or interacting with our services, you explicitly consent to the collection, use, and disclosure of your personal information as detailed herein.
Personal Information Collection and Utilization

8. Data Collection

We collect personal information, which includes but is not limited to:

• Information automatically collected upon your interaction with our website or applications.
• Directly provided information such as names, contact details, and organizational affiliations.

9.Purpose of Collection

Personal information is amassed with the primary aim of fulfilling requests for services or product orders. Such information may be made accessible to our personnel or designated agents as required to complete your transactions.

10. Data Security and Storage

Your personal data is safeguarded on secure servers, utilized solely for the purposes for which it was collected, barring explicit consent for alternative uses.

11. Marketing and Communication

Personal information collected for marketing purposes is subject to your explicit opt-in consent, with rigorous measures in place to prevent unauthorized third-party access or distribution.

12. Confidentiality and Disclosure

We ensure the confidentiality of all personal information collected, limiting disclosure to authorized personnel involved in the provision of requested services or products.

13. Data Submission Guidelines

Personal data submission is governed by explicit consent, ensuring the rights and privacy of individuals are respected.

14. Use of Information

Collected personal data is employed to fulfill our obligations to you, including service delivery, communication of updates.

15. Cookies Utilization

Cookies are employed to enhance user experience, support website functionality, and gather analytics. Users have the option to ma cookie preferences through their browser settings.
Complaints and Dispute Resolution

16. Complaint Handling

We treat complaints with utmost seriousness, adopting a confidential approach to resolve issues in compliance with this Policy and applicable laws.
Data Security and Protection

17. Security Measures

BancXo employs robust security practices to protect personal information against unauthorized access, disclosure, or misuse, in alignment with legal and regulatory requirements.
Governmental and Legal Disclosures

18. Compliance with Legal Obligations

We may disclose personal information to governmental agencies or in response to legal processes as required by law, ensuring such disclosures are made in accordance with statutory obligations.

19. No Sale of Personal Information

In strict adherence to this Policy, BancXo does not sell or commercially exploit personal information.
Rights and Access to Information

20. Review and Amendment of Personal Information

You have the right to review and request amendments to your personal information held by us, subject to identity verification procedures.
Data Retention and Disposal

21. Retention Policy

Personal information is retained for periods necessary to fulfill the purposes outlined in this Policy or as mandated.

Introduction

This document delineates the inherent risks associated with the trading of Contracts for Difference ("CFDs") and other financial derivative products. While exhaustive efforts have been made to encapsulate the full spectrum of associated risks, this disclosure is not exhaustive and may not capture all potentid! risks and nuances intrinsic to such transactions.

Nature of Services

BancXo functions strictly as a Straight-Through Processing (STP) broker, eschewing any participation in market-making activities or acting as a counterparty in CFD transactions. It facilitates clients' access to products from esteemed third-party liquidity providers, thus enabling direct account opening and trading activities through BancXo .

Risk Acknowledgment

Prospective and existing customers are implored to meticulously review this risk disclosure prior to undertaking any trading activities. This policy enumerates significant risks pertinent to financial instruments offered by BancXo , Nonetheless, it is imperative to acknowledge that this document may not encapsulate all conceivable risks inherent to these transactions.

Risk Factors

1. 1. Speculative and Financial Risk: Engaging in Forex and CFD trading carries substantial speculative and financial risks. Only individuals who have a profound understanding and acceptance of these risks, and are in a financial position to bear potential losses, should participate.
2. 2. Leverage and Rapid Loss Potential: The leveraged nature of CFDs can precipitate rapid and extensive losses. It is noted that a significant proportion of retail investor accounts incur losses when trading CFDs. An assessment of risk tolerance and financial capacity is essential prior to engagement in trading activities.
3. 3. Market Liquidity and Execution Risks: Trading in CFDs entails heightened risks, relative to on-exchange products, due to uncertain market liquidity and the potential for execution challenges.
4. 4. Regulatory and Operationel Risks: Positions may be forcibly closed in instances of policy or regulatory infractions.
5. 5. Price Discrepancies: There may be variances between the trading and valuation prices provided by BancXo and those available in other forums, which clients should consider when making trading decisions.
6. 6. Absence of Rights to Underlying Assets: CFD and FX Contract clients do not acquire any rights or obligations with respect to the underlying assets.
7. 7. Sociopolitical Influences: Changes in the sociopolitical environment of the host country may impact operations and client funds.
8. 8. Non-Advisory Nature: BancXo does not offer personalized investment advice or act in a fiduciary capacity. Clients assume full responsibility for their trading decisions.
9. 9. Exchange Rate Risks: Trading in currencies other than the account's base currency exposes clients to exchange rate risks, which may

Acknowledgment

By utilizing BancXo’s services, cliènts affirm their comprehension, understanding, and acceptance of all risks detailed herein. It is strongly recommended that clients consult with professional advisors prior to initiating any trading activities.